Media guide

Social customer service is now a fully established requirement for customer support. Over half of 18-24 year olds use social media for customer care and half of social customer care users engage...

If you manage a page on Facebook, you have probably noticed that insights have changed. Now page admins have a detailed look at how their page has done over the past week. Facebook has organized...

Social media is not an exact science. Posting to Facebook should be easy, right? Tweeting is not brain surgery, so anyone can do it, right? No one debates the user friendliness of social media sites...

I am with the Maryland Police and Correctional Training Commission, as Bruce said. My role there is the Research and Grants Coordinator. About two years ago, three years ago, I was asked if I could...

Content Management jobs are basically to do with producing and managing all content that appears on a website. That doesn't just involve the words, it can also include images, video, graphics...

Hi everyone, this is David Ahn, I am the social media manager here at SMMU and welcome to our Newsletter: This Week in Social Media. As you may know, Search Engine Optimization is one of the best ways...

Hi everyone, this is David Ahn, and I am the social media manager here at SMMU. Our newsletter topic this week focuses on LinkedIn. As many of you know, LinkedIn is the top social network for...

1999, this is a million years ago, Seth Godin said, "Ask people's permission to market to them." If they ask for it, they'll read it, they'll engage with it....

[silence] Visit https://tinyurl.com/5bestpractice to request the FREE Report: 5 Best Practices for Increasing Earned MediaThe fact is, social marketing campaigns on Facebook are not all created equal....

Travel is inherently social. This is true today more than ever in this burgeoning digital world where we need to make connections far more than we need to make impressions. Your audience has...