Leadership courses

[MUSIC] What are the key metrics to measuring customer satisfaction? Well, the first one is to measure CSAT. You know, start with what you know, start with the basics. Look at the quality of your...

מחפשים קורס ברמנים איכותי במחיר הזול ביותר? אנו מבינים... להיות ברמן זו עבודה שיכולה להכניס הרבה כסף... אבל... עדיין נשאלת השאלה "כמה עולה קורס ברמנים?" אנו רוצים להציע לכם קורסי...

>> Another great opportunity to learn outside the classroom is the President's Leadership Program. >> The quality that distinguishes us from virtually every other...

SPC Preview – Disability Resources For 80 years, St. Petersburg College has helped thousands of students obtain the skills and knowledge to pursue their dreams. Hi I’m Peg Connell, Director of...

[MUSIC] So it's great to be here at Dreamforce. It's our fourth year here at the show. The show is really more about customer engagement. Salesforce invites their customers and...

The stuff they show me here, it makes me more interested to go to college and more interested in the careers I want to study. The current class, I really like it a lot. It teaches me to interact with...

[MUSIC] So, there is a SlideShare that I have created called" Best Practices in Customer Journey Mapping", and what it really drives home is, Why do it?, as well as, How to approach...

[MUSIC] We find everyone is trying to implement CRM to enhance the customer experience. The big challenges in doing that is that you have to have a unified customer identifier across all your...

Everybody is familiar with that basic diagram, everybody familiar? Excellent. As we step back and take a look at the coaching process, more to 10,000 meter look. Step back a little bit and asked a...

Management Courses Online – An Easier Route To Your MBA Nice to see you again. Happy New Year. Happy New Year to you. I'm talking to the fabulous Kath Dawson, the creative director and...