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Air Factor Cooling & Heating is an A+ BBB rated, family owned and operated air conditioning
and heating company serving Mesa Arizona and the rest of the east Phoenix Valley. With
over 86 years of combined experience, you can be sure our team knows how to deal with
your cooling and heating system.
Disclaimer: Every customer review used in the following slides is a legitimate, authentic
review from one of Air Factor Cooling & Heating's customers posted online on the Air Factor
Website (www.airfactor.net) or submitted through one of Air Factor's customer satisfaction
surveys.
We chose Air Factor because of previous positive experiences. Tim was professional, courteous
and patient in assessing our needs and selecting the most appropriate replacement unit. He
also inspected the existing ductwork and designed some modifications which made a big difference
in the air volume and temperature balance between the rooms. The installers did a flawless
job of installing the outside unit, air handler and thermostat along with adding registers
in the master bath. They did a meticulous clean-up and even touched-up the paint around
the scuttle opening. Very pleased.
Larry & Judy -- Mesa, AZ
Air Factor was great at installing our new AC unit and all the other inquires we had.
Couldn't have asked for better people and company to work with and would highly recommend
them to everyone. Tim Travis and Ellis were professional and very informative and did
a great job. Christina and Stacey are also very courteous and helpful with scheduling
the appointments and keeping us informed. Air Factor has a very helpful staff. Thank
you.
Darryl & Denise -- Mesa, AZ
I really appreciate the professionalism of the company. Questions were never ignored
and every one was explained thoroughly in a way that was easily understood. The installation
was done quick and efficiently with all the parts needed to do the job. Thank you Air
Factor.
Charlie -- Mesa, AZ
We have been very pleased with the professionalism and service of the office staff, technicians,
Tim, Travis and Ellis. We continue to use Air Factor and their maintenance service.
Robert & Kathleen Driessen -- Mesa, AZ
All the folks from Air Factor Cooling & Heating, the phone receptionist (Stacey) and salesman
(Tim) were professionals. It was a pleasure to work with them. And then the installers;
another pair of pros. This is one customer oriented company that I really appreciate.
Bill & Cheryl -- Mesa, AZ
My experience was very positive. Tim was friendly and courteous. He explained everything to
me. The installers were courteous also; they knew what they were doing and had the job
done in no time. I will definitely refer my friends to Air Factor.
Anita -- Mesa, AZ
Stacey and Christina both have excellent telephone customer service skills and gave us courteous/timely
information calls. Travis and Ellis did an excellent job replacing our heat pump and
thermostat. Both were very polite and friendly. Tim was very professional, thorough and informative
when advising us on our purchase. His customer service skills were excellent. We give Air
Factor straight A's. Thank you Air Factor.
Tina & Gary -- Mesa, AZ
A friend recommended Air Factor Cooling & Heating to us. They came out promptly for an inspection.
Within two weeks we had a new A/C unit installed. The financing made it possible for us to afford
the new unit we needed. All the employees of Air Factor were really nice and provided
great service.
Jessica -- Mesa, AZ
To Get in Touch with Air Factor Cooling & Heating, call (480) 706-3333.