One thing that you do, I do want to make sure that everyone understands no matter whether
you buy it from Emerald Sod Farms or one of our friendly competitors, sod is a perishable
commodity. It's just like buying a head of lettuce at King Super's. You put it out in
the truck or the car and you leave it there for a while, it will go bad, and they won't
take it back. So please understand that we have a 24 hour guarantee. If you bought the
sod and you have a problem with it within 24 hours, we will make it right; after that,
we're sorry. We don't mean to be rude or uncaring, but we've had people leave on vacation and
call us back. They order sod and then they call us in 2 weeks and say "Well we left on
vacation. You all delivered the sod and we put it in the garage and it's July and it's
100 degrees." Those are outside our control. Those are things that may sound silly but
they do happen, so we try to not misrepresent our product. It is a live perishable product
that will not last long. We suggest that when you get your sod, one way or another, please
have it installed immediately. And as soon as you get it down water it.