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Doug: Hi.
Donna: How may I help you?
Doug: I need to make an appointment.
Donna: Have you been to our office before?
Doug: No. First time here.
I have ADD and my mom said I should come here.
Donna: Okay. Before you can make an appointment,
we will need to get documentation of your disability.
Do you have a copy of an evaluation?
Doug: I have a copy of my 504 plan from high school.
Donna: We don't accept that.
Doug: I'm sure my mom has the evaluation.
It was done when I was in middle school.
Donna: That will not work either. It has to be done within 3 years.
As soon as you are able to get retested,
come back and we'll set you up with an appointment.
Doug: Okay. Thank you.