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Hi everyone. This is Mike from OCLC. In this video we will show you how a borrowing library
can use the new Open Access links in WorldShare ILL to fill a request for their patron.
So if you're a borrowing library, you're doing a search for your patron and you're searching
for an article from a journal or a magazine, when you're doing that search, if you see
a View Now link come up either in the search results or on the holdings display for the
item, that View Now link will take you to an Open Access resource for that item that
exists out there on the web. So you may very well be able to fill that request for your
patron yourself without having to submit an ILL request for the item.
Now I want to emphasize the word "if" the resource is available. Now generally, if the
resource is available, that View Now link will appear and by available, we're usually
getting these links from the WorldCat knowledge base that exists. You do not need a WorldCat
knowledge base subscription to take advantage of these links. It's just that that's what's
kind of populating these links in the WorldShare ILL interface.
But even if you click on the View Now link, it may take you to maybe a historical archive
for items from that particular publication. It's a bit of a chance that you're going to
find any kind of current full text for the article but it's worth a try clicking on the
View Now link.
There's no guarantee that these View Now links will resolve correctly. If you do notice that
a View Now link is not resolving to the correct item, let us know and get in touch with the
OCLC customer support and we can look into it.
So there's a good chance if you see these View Now links you will be able to fill the
request for your patron yourself but you just kind of have to click on the link to find
out.
So let me go over to my browser where I'm logged into WorldShare ILL and I'm going to
come up to Discover Items. I'm going to open up my advanced search screen. I'm going to
input a title, "college and research libraries," and I'm going to set the format to Journal
Magazine from the formats list and that's all I'm going to select. I'm going to go ahead
and click on Search.
Then when I get my search results back, again my search results are ranked by library count
highest first. It's here, right here in the bibliographic kind of summary for the item.
That's where I'm going to see that View Now link.
So I can click on that View Now link and it should open up a new tab in my browser and
if Open Access resource is available, then that's where I will be taken to if the link
resolves correctly. So I can see that we've got the current issue as well as issues from
the archives. So let's go to the issues from the archive. Let's say my article was an article
from 2012, from say volume one of this issue of college and research libraries and there
it is, this cheerleader opportunity seeker, et cetera. So you can see there is a link
for the full text PDF. I can click on that link and if I'm able to download the full
text PDF, it should come up and since I'm using my Chrome browser, this is where I will
see the link to actually save that resource.
So I will go ahead and save it to just my desktop and keep it there so that I can fulfill
the request for my patron that way. So now I'm going to go back to WorldShare ILL. I'm
going to kind of follow through with this request as I normally would. I'm going to
click on the Regional Holdings link and then I'm actually going to click on the Create
Request link. I'm not going to worry about populating my lender string right now. I'm
going to go as far as the request form for the item because it's on this request form
that I'm going to find the button to save for review.
If we want to fill this request for our patron and have that fulfillment tracked on our monthly
ILL statistics, we will want to save this request and then when we open up the request
after saving it, there's going to be an Open Access button that we can click on that will
allow us to record that fulfillment of the item in our monthly stats. So we're doing
this work, fulfilling this request for our patrons so we want our stats to show that.
So let me go back to my browser where I'm logged into WorldShare ILL. So I'm going to
click on the Save for Review button and then it gives me a message that the request was
successfully saved. I can click on that little hyperlink to open up the request immediately
or I can go to my borrowing requests, my New for Review queue and after a moment or so,
it should show up. I'm just going to click on that hyperlink to have it appear that way.
It's here. Now that the request is saved and in this New for Review category, then I can
come and click on this Open Access button. Now be aware that clicking on the Open Access
button is going to close the request in WorldShare ILL. But again, it tracks that fulfillment
in your stats.
So I'm going to go ahead and click on the Open Access button. I can use the email button
that is in WorldShare ILL if I want to email the item to the patron. So if I know their
email address and I just want to email it straight from WorldShare ILL, before I close
the request, I can always use that email button or I can just send the email from whatever
email I normally use in the library.
But if I've got the item all downloaded and I'm just going to fill the request kind of
outside WorldShare ILL from my patron, I'm going to click on Open Access. It will close
that request and then I can just go about delivering the item to my patron.
If you have any additional questions about this process, get in touch with us at the
information you see on the screen. Thanks everyone.