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Hi. I'm Scott and I a member of the platform team here at Smartsheet.
Today I'm going to show you how project managers
can keep track of JIRA issues in Smartsheet
This video explains how to integrate JIRA
with Smartsheet by using Zapier to copy new issues from JIRA to a sheet
and then automatically updating that sheet
with Smartshet Data Tracker
A number of our customers who love Smartsheet as a project management tool
also want to continue using JIRA to track their software features
our customer support tickets
Until now, there hasn't been an easy way for Smartsheet project managers
to stay on top of JIRA issues without having to constantly
switch between the two products
or manually copying JIRA issue status and other information into Smartsheet
Smartsheet Data Tracker, a new application, from Smartsheet Labs
can help automate much of this manual and tedious process
After you create a new issue in JIRA
use the power of Zapier to automatically copy it into Smartsheet
Then, whenever the issue is updated JIRA
use Smartsheet Data Tracker to keep your sheet in sync with those updates
As a result the entire flow adding items to Smartsheet
and keeping them up-to-date with changes made in JIRA is fully automated
To see this process in action, let's first create a new sheet
with columns to track some JIRA attributes
Let's say we want to track issue ID, title, status, and assignee
Next in Zapier we set up a rule that will create a new row in our sheet
for every new issue created in JIRA
Custom filtering allows you to choose to copy
only those issues matching specific criteria
For instance, if we wanted the only copy issues that were bugs to Smartsheet
we would add a custom filter and select the issue type of bug
Then we tell Zapier how to map the fields in JIRA
to the columns in our sheet
With our zap in place, now we'll create a new issue in JIRA
When we go back to our sheet
we'll see that Zapier has created a new row and populated it
with the issue data from JIRA
As the information from JIRA is updated Smartsheet Data Tracker will keep your sheet up to date with the changes made in JIRA
Setting up Data Tracker does require some technical expertise
Detailed setup and configuration instructions are available
on the Smartsheet Developer portal
That's a quick look at how to integrate JIRA with Smartsheet using Smartsheet Data Tracker and Zapier
You can find Smartsheet Data Tracker on Github
If you have any questions, comments,
or suggestions please contact us
at platform@smartsheet.com