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Good afternoon, my name is Lindsey and I will be your conference operator today. At this time, I
would like to welcome everyone to the National 9-1-1 Program State of 9-1-1 Forum.
All lines have been placed on mute to prevent any background noise.
After the speaker's remarks there will be a question and answer session.
If you would like to ask a question during this time, simply press star, then the number one on your
telephone keypad. If you would like to withdraw your question, press the pound key.
Thank you, Mr. Brian Given, you may begin your conference.
Hi everyone, my name is Brian Given and I am National 9-1-1 Program support.
I’d like to welcome you to the first installment of the State of 9-1-1 webinar series.
The purpose of these webinars is to bring together local, state, and federal 9-1-1 stakeholders to
discuss current actions being performed in 9-1-1, in Next Generation 9-1-1, early adopters, success
stories in transitioning to Next Generation 9-1-1 at all levels. And we’re really going to hold these
webinars every 2 months and they are going to consist of two presentations, one by a federal level
9-1-1 stakeholder and one by a state level 9-1-1stakeholder, followed by Q&A periods that
everyone will get a chance to follow up with the presenters. For more information on this series, for
future events, and for recordings of past events, please check out www.911.gov. I’d like to talk a
little bit about what’s going to happen today. First 20 minutes we will have Laurie Flaherty,
the coordinator for the National 9-1-1 Program, discussing the guidelines for state next generation
9-1-1 legislative language and talking about the 9-1-1 legislative tracking database. Then we’ll have
a ten minute Q&A and then from 12:20 to 12:40, we’ll have Roger Wilson, the chair of the
Alabama Wireless 9-1-1 Board discussing the Alabama Next Generation Emergency Network,
followed by another ten minute Q&A. So, without further ado, I'd like to introduce Laurie Flaherty
the coordinator for the National 9-1-1 Program.
Thanks Brian. Welcome everyone, and thank you so much for joining us today. As Brian
mentioned, I’ll be talking about two things during the next twenty minutes or so.
The first is a document that we have just released, “Guidelines for State NG9-1-1 Legislative
Language" and a companion resource that is online, the “9-1-1 Legislation Tracking Database”.
Just to give you an idea of what I’ll be covering in terms of the document, in terms of the guidelines,
I’ll be just mentioning a little bit about the background, the purpose of the document, how to
use them, how the guidelines are presented in terms of the format, how they were developed
and their contents. What the guidelines contain. This is one of many projects that was taken on by
the National 9-1-1 Program at the behest of our stakeholders. Our MO at the National 9-1-1
Program is really to work with local, state, national and federal stakeholders both on the public and
private side and ask them what they think needs to be developed to support the implementation of
NG9-1-1 moving forward and we listen to what you say, we use our resources to complete these
projects and then turn them back over to you to use as you see fit in supporting and promoting 9-1-1
services nationwide. So on this project for the guidelines for state legislative 9-1-1 language, it’s
pretty clear that 9-1-1 stakeholders agree that it’s time for Next Generation 9-1-1. But, in trying to
move forward, the current statutes don’t necessarily enable the deployment of new technologies
and perhaps they don’t allow the necessary level of coordination collaboration that is necessary when
you put these new systems and networks into place. Obviously, current 9-1-1 laws vary
dramatically from state to state and each state faces unique challenges, but regardless of where
you are, NG9-1-1 is likely to present significant challenges and require substantial changes in state statutes.
So we brought together a project staff, we put together a competitive bid and we procured the
services of a contractor who did several things for us in terms of developing these guidelines. First
they looked at current stattes, they examined what was out there in terms of current statutes and the
issue areas they represented. They did a lot of in depth interviews with subject matter experts
on the effect that NG9-1-1 would have on the 9-1-1 systems moving forward and the implications
that had for statutes. And then they tried to organize all that information in terms of key issue areas.
I will tell you that along the way, they sought advice of stakeholders not only in terms of a forum once
they had put together a draft but in every step along the way. And those stakeholders are listed in the
document, but I would just like to acknowledge them because really, without their support there
would be no guidelines. There were representatives from what was then known as the
9-1-1 Industry Alliance, certainly from APCO, from Booz Allen Hamilton, from CTIA, from what
was then the E9-1-1 Institute, from the Federal Communications Commission, from Intrado, from
Kimball and Associates, from NASNA, from NASCIO ,the National Association of State CIO’s,
the National Conference of State Legislatures, NENA, NPSTC, the National States Geographic
Information Council, the National Association of Regulatory Utilities Commissioners and the State
9-1-1 Alliance. Those are the folks that participated in the forum and sent a representative.There were
a lot of subject matter experts that really put a lot into this document and we thank them for their
participation. Just so you have an idea of what the guidelines are and what they aren’t, they are not an
end to end model language, piece of language, that can be submitted for legislative language. So
you will not see language for a law from end to end in this document. Rather, what you will see is an
inventory of issues to be considered with options for legislative language to address those issues.
It’s divided up into issue areas and then for each one of those options, there is guidance, there are
references and there is background information for the use of each of those options. Just to give you
an idea of what is contained in the document, it’s divided up into several issue areas, and you can
see the issue areas listed on this slide. And just to give you a little bit of, a little more in-depth in terms
of what is contained in the document, under the statewide 9-1-1 governance structure, you’ll find
things like 9-1-1 as an essential government service. The state office and the state coordinator,
the roles and responsibilities of both of those entities.
The advisory body or advisory roles that are present in a lot of states and the roles and
responsibilities for those bodies.There is also language related to regional and local authorities
and the roles of other government entities in interacting with 9-1-1.
In terms of the role of the state 9-1-1 office, that’s probably the most in-depth section, probably the
longest section, and what you will find in that part of the document is information including planning,
coordinating with state agencies, with local governments and vendors, stakeholder
involvement, issues related to operations, the regulatory role of the state 9-1-1 office,
inter-government relationships and contracting authority, providing technical
assistance to local and regional 9-1-1 managers and authorities and other issues like grant making
authority, data collection, inter-state coordination, and quality assurance or quality improvement and
public education. There's a lot of information there, as I said, it’s not an end to end law, but there is
sample language available for you if in your state you find the need to update your statute in any of
those areas. There’s also a section on 9-1-1 funding and that’s broken up into revenue
collection, fund distribution, oversight of 9-1-1 funds and reporting responsibilities in terms of 9-1-1
funding at the state level. There are also sections on privacy and confidentiality both in the collection
and storage of information as well as how to share that information properly. There are issues related
to reliability, and in an additional section that is not mentioned here, but is included in the document,
there is a section on, you know, there's often information included that relates to non-9-1-1
statutes. As most of you know, sometimes in the state, all the laws that impact 9-1-1 are not
necessarily in the 9-1-1 statutes, so there’s a section there that speaks to that as well. Just to
give you an idea on how the guidelines are laid out, they are laid out primarily in two columns and what
you will find in the first column is the language, the options and examples for legislative language.
And then running parallel to that in the second column are the guidance, the references, and the
background information for each option and example.
So you have that available to you if doing your own analysis you find the need to use any of
these options for legislative language. There is also an extensive reference section in the back of
the document, there are two separate appendices; one for general references and one specifically
related to funding. So there’s an awful lot of information there for you in your states that is
usable as you’re looking to update your statutes. So how would you use these guidelines?
Well, as I mentioned before, it’s not an end to end law that can be submitted for legislative action.
It’s rather an inventory that can be used by a regional or state government or 9-1-1 entity to
really do an inventory of your statutes as they exist, compare them against the list of issues that are
included in this document, and then decide for yourself whether or not any of the options or
examples are appropriate for your state. Accordingly, as you assess your state or territories
overall status, your current government and structure will dictate, you know, which legislative
actions are appropriate for you to consider, but this was really meant to be not necessarily an ideal
language document, but rather provide a lot of examples for you to consider as you’re moving
forward in your state and use those or adapt them as appropriate. So, we are again very thankful for
the participation of all of the stakeholder organizations that gave us a lot of feedback, not
only in terms of what to include but the references and as I mentioned in the beginning, we did not
write this document as the National 9-1-1 Program, but rather we provided the forum for the
stakeholders to write the document themselves. And so what you will see in the guidelines is the
result of that cumulative knowledge and expertise. Many 9-1-1 laws don’t account for the
implementation of new technologies, like NG9-1-1 as you well know, and one of the things that we
thought might be useful for that states moving forward as a companion reference to the
guidelines would be an online database of laws as they are enacted in the states as they relate to
9-1-1. So, at this point what I’m going to be giving you is a brief description of the work that has been
done by the National Conference of State Legislatures, who has developed a 9-1-1
online legislative tracking database which will be available to you, is available to you, if you’re trying
to figure out what other states might be doing in terms of updating their statutes related to 9-1-1.
So, the new legislative tracking resources is available and it’s there for use by whoever might be
interested whether you are a legislator, a state director, local or regional manager or 9-1-1
authority, it’s there for you to use and I’d like to thank NCSL, they’ve done a really great job with
this product so far. And, we partnered with them to create this searchable database of 9-1-1
legislation and it includes laws that have been introduced and enacted in all 50 states and the
District of Columbia. So let me tell you a little bit about that. It is searchable by, you can see the
topics there, it’s searchable by state, topic, keyword, status, bill number, sponsor, and
summaries are available and you can also find the full text of legislation through links to the various
websites. There’s also a history of the bill, current status, and the records are updated every two
weeks to include action as it is taken by the different states to update their statutes. I’m not
going to go through all the topics, but you can see there that it is pretty comprehensive in terms of the
keywords that are used to find these legislative actions and there is also someone at NCSL who
goes over them to make sure that they fit into the database and for inclusion. The states are
considering a variety of measures,but just to give you an idea of how much action there is out there,
there are more than three hundred bills just in this year alone related to 9-1-1 services that have been
introduced in forty-two states and at least one hundred and fourteen bills relating to 9-1-1 services
that have been enacted in thirty-six different states. So there is a fair amount of activity going on out
there in terms of updating 9-1-1 legislation. Again, it sort of really makes it even more useful to have a
database of all these different actions. So this next slide shows you what the webpages look like on
the NCSL website. Just to give you an idea of what you will find there, just for example, there are ten
states that have updated their statutes in terms of the responsibilities and membership of 9-1-1
boards and commissions in 2012 alone. There are three states that have updated their E9-1-1 or
NG9-1-1 legislation. There are five states that have updated language of their 9-1-1 statutes in general
and there are eight states that have enacted legislation with regard to pre-paid wireless
surcharges for 9-1-1 services. So you can do a query and search the online database to find
information that is of interest to you and in that page that you see on the right, what you will also
find that NCSL has done is they’ve compiled for 2011 all of the legislation that was enacted related
to 9-1-1 and it is listed by state. So, again, if you’re interested in finding out what the states have done,
there’s already a year’s worth of information available there for you and as 2012 comes to a
close and we move onto 2013, they will compile a list for 2012 as well. So, we are hoping that the
guidelines and the legislation tracking database will be useful resources for you in the local and
state 9-1-1 networks, as you try and update your statutes to enable the implementation of NG9-1-1.
If you are interested in either the document or the database, you can find them. There are links to
them from the funding and policy page on 911.gov. So if you go to 911.gov and click on funding and
policy, scroll down to the bottom of that webpage, you’ll see direct links, both to the PDF of the
guidelines and to the webpage for the NCSL 9-1-1 Legislative Tracking Database.
So that’s it for me, so I think we will open it up for questions now. If anyone has any questions
regarding both of these resources, we’d be happy to take them now.
OPERATOR: And at this time, I would like to remind everyone, in order to ask a question, press
star, then the number one on your telephone keypad. We’ll pause for just a moment to compile a
Q&A roster.
And again, if you would like to ask a question please press star, then the number one on your
telephone keypad. And ther are no questions at this time.
BRIAN GIVEN: Okay, I think we can move on to our second presentation for the day and then if there
are any questions at the end, we’ll open it back up. Our next presenter is Mr. Roger Wilson who is the
chair of the Alabama Wireless 9-1-1 Board and he will be discussing Alabama’s Next Generation
Emergency Network or ANGEN. Roger, the floor is now yours.
Thank you Brian. I just want to appreciate the opportunity to discuss the ANGEN 9-1-1 project
with each of you and want to thank the 9-1-1 Office, the National 9-1-1 Office for invitation to
participate. Just a little bit of background on Alabama. The Alabama NENA Chapter has always
been an active and progressive group of 9-1-1 folks and I’m proud to be a part of them. It was this
group that took the leadership of IP in Alabama. We had just started the final phase of getting phase
two wireless implemented in Alabama and this leadership group got together and said, well,
what’s our next step and we started talking about the IP network and where we wanted to go
with that. And of course, a lot of us were involved in the 9-1-1 Goes to Washington since day one and
met with our Congressional delegation on a regular basis. And as we were going up there, we were
hearing at the national level about the federal grants that were possibly going to be coming down
for 9-1-1 and we wanted to be ready for it. So we got together and one of the main criteria that we
kept hearing about was the state plan. So the Alabama NENA Chapter started working on it and
we paid for a consultant to help us write, draft, and write our state plan for IP in Alabama. In Alabama
we did not have a state 9-1-1 office per say, but the Governor had appointed several years back, a
person that would be designated as the state 9-1-1 coordinator. And that person was Art Faulkner. Art
came from the 9-1-1 ranks several years ago as a director for Elmore County. Currently today, he
serves as Alabama Department of Emergency Management director, and so, he still has that title
as state 9-1-1 coordinator. He’s a good friend, a progressive type person, and at the time when the
grant came down and we applied for it, he was working with the Alabama Department of
Homeland Security. So, he was able to convince them to apply for this DOT grant on behalf of the
9-1-1 districts across the state and we were very fortunate to be awarded the $950,000 grant, but
the kicker to it was we had to match it dollar for dollar. So, I was the chairman of the Alabama
Wireless 9-1-1 Board. I was in a meeting that took place when they were talking about that and the
Alabama Department of Homeland Security was looking for an agency to administer the grant for
them and I told them I felt like we could do that and I conveyed it back to the wireless board and they
agreed to it, and we also made a special allocation out of our operating fund to the districts with local
funds to come up with the match. So, that’s how we were able to get the grant, do the match, and move
forward. The wireless board then went through the process okay, we’ve got the grant, and we had to
start the process of an RFP and we contracted with Auburn Montgomery Center for Advanced
Technologies out of Montgomery to handle the RFP for us.They had handled some other RFPs for other
state agencies and we had met and talked with some of those folks and they were well pleased
with the outcome. So we contracted with them and of course the wireless board appointed an
ANGEN Committee which was made up of ECD PSAP representatives, and plus we had technical
people from the industry that were on there so, that we could help develop the specifications that we
needed for our RFP. As it went through the process, the ANGEN Committee also evaluated all
the RFP responses and they were blind to who the respondents were to the RFP and the pricing until
way well over into the process and when all the scoring and everything was done, they made a
recommendation to the wireless board to go with iNetwork as our system service provider.
Then the next step that we had was our IP network, which we’re very fortunate in Alabama, that the
Alabama Supercomputer Authority has a robust and diverse backbone of network across the state,
that basically it’s there really for the schools, the elementary and public schools and the colleges
and the state agencies. And we got in touch with the director and he went to the board and they said,
yes as long as we paid for our bandwidth, we could be right on their network with them. And as you’ll
see here in a little bit, you’ll see that we’ve got a strong backbone, strong network. We got our two
core call routing facilities located in Huntsville and Montgomery which gives us a, you
know, either one of them can handle the whole state. So we’ve got the selected routers, neither
one of them back up each other. This way with our two core routing facilities we’re going to be able to
back up across the whole state and as you can see on the map there of the network, it goes it to
Nashville, it goes over to Atlanta, Huntsville, Birmingham, Montgomery, Mobile and over to
Dallas and we just had some discussion of our neighboring, one of our neighbors in Mississippi,
they’re looking to say, can we just tie onto your network and if that happens we’ll be able to get
another leg over from here into the Mississippi area just to give it some more redundancy. What
we’re going to do from here is it will go to the last mile, everybody that signed onboard with ANGEN
early on, we’re going to pay for the last mile to connect from the backbone to their PSAP. The
larger ones, or you know, outside larger ones, even the ones the size of me, I’m a population of about
seventy thousand here, when we get it all ready to go, we’ll put in another connection to have total
redundant diverse connectivity. We may get it from a traditional telephone, LEC or the next one may
come from a cable provider. So we’re going to try to make sure we even get the last mile to be
redundant. The network itself, like I said we have it with ASA, the RFP process got us to iNetwork,
they’re going to be providing the 9-1-1 routing and the database. Presently, everybody, most people
are using your traditional services provided by your local exchange carrier and that’s what we do here
in Alabama. But we’re going to go through this. We’ve got seventy percent of our traffic in the state
as wireless, so we’re going to move all our wireless traffic first and in our phase one, what
we’re doing is we’re going to move all our wireless traffic over to the ANGEN network and route the
calls back to the PSAPs by the existing selective routers.
Then the second phase is where we’re going to start putting the IP connections to the PSAPs,
which is the last mile that I’ve been talking about earlier. And we’ve got several that are
probably going to have to have legacy PSAP gateways. Not as many today as we originally
thought because we’ve had several of the districts have gone out and either have already purchased
an IP switch or in the process of doing so. So that’s reduced the number of legacy PSAP gateways.
Then we’ll start routing the calls via IP to the PSAPs. Phase three which is the ultimate goal to
convert everything, VoIP and other wired carriers over to it, get everything on the ANGEN
network and then once we do that, you know, if we have a 9-1-1 call today, where I’m at I’ve got two
different LECs in the area if my neighboring county gets a 9-1-1 wireless call and they have to send it
to me, I don’t get anything. All I do is get the caller because they can’t send me all the ANI/ALI
information that goes with it. Well under the IP network we will, plus on the wireless calls, once we
get through IP, they’ll be stripping off the reliability and confidence factors, we’ll be able to get that, we
don’t get that today. So it’s going to be a more robust and diverse network and as you all know
we’re in Alabama, we’re faced with hurricanes down on the coast and tornadoes across the rest of
the part of the state on an annual basis and you know, under this ANGEN system we will be able
to direct calls from say if Baldwin County gets hit, we would be able to direct calls from that area
inland to another PSAP to be able to handle the calls in a disaster or in a major incident. So with all
the benefits and everything we see, we think that Alabama is going to be prepared for Next
Generation 9-1-1 with our ANGEN network and ANGEN is just the name we came up with.
Alabama’s the first in the United States to have 9-1-1 in Haleyville, Alabama and we’re probably
not going to be the first with a IP network but we’re going to be one of the first. If anybody’s got any
questions at this time, I’ll be glad to take them or if you need any additional details or information
you can give me a call or send me an email.
OPERATOR: And as a quick reminder, to ask a question, please press star then the number one on
your telephone keypad. Your first question comes from the line of Ryan Dulin, your line is open.
RYAN DULIN: Yeah, are we going to have access to these slide decks?
BRIAN GIVEN: This is Brian Given. You will. These slides will be posted on 911.gov following
today’s presentations and a complete recording of today’s webinar will also be posted on 911.gov.
RYAN DULIN: Okay, great, thanks.
OPERATOR: Your next question comes from the line of Richard Taylor, your line is open.
RICHARD TAYLOR: Good afternoon, Roger and thank you so much for your presentation. Had a
question for you regarding bandwidth you mentioned early on in your presentation talking
about the existing networks that were set up for the school. Did you run into bandwidth
issues? I’m sure you had to have and how did you all address those issues?
ROGER WILSON: I’m not really following your question. On the network that we’ve got, we’re
going to have ten gig across the state on the backbone and then there is going to be two to each
one of the PSAPs on the initial install. Of course the larger ones will have the ability to get more.
RICHARD TAYLOR: Okay so, I guess where my question is going to, there’s already existing users
on that network with the schools.
ROGER WILSON: We’re on an additional bandwidth to it for us. We’re just using their
backbone.We’re buying a segmented POP for our traffic.
RICHARD TAYLOR: Okay, that’s what I was trying to get to. Okay. Thanks.
OPERATOR: And there are no further questions at this time.
LAURIE FLAHERTY: Roger, this is Laurie I have a question for you. I noticed on the map that your
network includes several states around you and I’m just curious about what kinds of formal or
informal arrangements you have with those states in order to establish that kind of network.
ROGER WILSON: So, the ASA, the Alabama Supercomputer Authority, when they
built their backbone, they went to Atlanta to, because of the carriers over there and then they
decided to go to Dallas for their other one, so that gave us, when we originally started typing to them,
that basically, all it was was a backbone from Huntsville down to Birmingham, down to
Montgomery, down to Mobile. And several of us in 9-1-1 we had some reservations about that
network because it was just right down the state basically following I-65. But then when, about two
years had passed, they came back to us and they said here, we want you to look at our new
backbone now and they showed us where we’re going to Atlanta and going up to Nashville and then
over to Dallas and, like I said, the state of Mississippi, when we had our state
conference back in October, people then were coming up to us and said hey, we’re interested in
your ANGEN, they had sat in on some of our presentations at the conference and they said hey,
can we tie over to you all? And I thought, hey this would be ideal to make our network, our backbone
that much more robust and redundant.
LAURIE FLAHERTY: That’s great, thanks Roger.
OPERATOR: Excuse me, this is the operator, you do have another question from the line of Richard
Taylor, your line is open.
RICHARD TAYLOR: Thank you. Roger, one last question from me, you mentioned the funding piece
of it and I know that you got the grant and did the match working with the local PSAPs. Going
forward, how will the sustainability of this network be paid for and who’s going to be responsible?
ROGER WILSON: That’s a good question, Richard. The Alabama Wireless Board,
in the state of Alabama we do cost recovery, okay, for the wireless providers and we are looking at
seventy percent of our traffic is wireless and the other thirty wireline and we pretty much
have told the districts that the thirty percent, they’re going to have to provide the funding to pay for that
going forward and the wireless would be paid out of the wireless side, and we’ve talked to all the
wireless companies that are seeking cost recovery and pretty much got buy in on that. Because it is a
cost recovery reliable.
RICHARD TAYLOR: Okay, there’s going to be a time period of course where you’re going to be
running the legacy network as well as the IP, correct?
ROGER WILSON: That’s correct. And we’ve already taken that into account and we’re going to
pay most of that out of our operating fund.
RICHARD TAYLOR: Okay, great, very good. Thanks.
OPERATOR: There are no questions at this time.
JOHN CHIARAMONTE: Roger, this is John Chiaramonte with the National 9-1-1
Program support. Have you been working with any of the state radio network, land mobile radio
network in trying to provide some synergy in advance of the FirstNet rollout?
ROGER WILSON: Well, the state of Alabama is trying to put a trunked radio system in across the
state and they have approached us on the part about going in with us and getting bandwidth for the
radio side from Huntsville all the way down to Baldwin County. And we’ve told them that we
are willing to sit down and talk with them. Of course they’d have to come up with a way to pay for their
portion of it but as far as the FirstNet I have not talked to anybody. I know what you’re talking about,
but I have not had anybody contact me about it in the state of Alabama.
JOHN CHIARAMONTE: But it sounds like your network could certainly provide some backhaul
support for other public safety needs.
ROGER WILSON: Oh yeah, well you remember the BTOP grants? Well, we had applied in round one
and round two. We put together a program, we really felt good about it. We didn’t get either one of
them, but that was one of the things that we were trying to do with the BTOP funds if we would have
got it. We were going to try to get it to where we had the two year colleges and four year colleges
tied in with us to where we could do training over the network, we were going to be able to a state of
emergency management agency and the state health department. We get a bunch of 9-1-1 calls in
a certain areas during a severe weather situation, but that information would pop up on a screen at
the state agency headquarters where they would have an idea of where the severe weather was
hitting and what kind of severity based on the call volume. Of course we didn’t get those funds but
there was a lot of planning and everything that had been put in place for that. The IP network, actually
is so robust that we can, we see a lot of things down the road besides just 9-1-1. It can benefit a
lot of the other state agencies, federal agencies, where today everybody’s trying to do their own
isolated thing and as we all know, when you do that it costs more money and we’re trying to come up
with a network and a system to where we can get the biggest *** for our buck and save everybody
some dollars.
JOHN CHIARAMONTE: Thank you for that information.
LAURIE FLAHERTY: This is Laurie again. The proverbial question that I feel compelled to ask,
now that you have done what you have done, which by the way is very impressive, looking back, is
there anything you would have done differently if you’d know what you know now?
ROGER WILSON: Yeah, we thought we had laid some pretty good groundwork with everybody, and
looking backwards I think that we would have probably slowed the process down just a little bit
and route people in on the front end and made sure they understood a little bit better about what
we were trying to do. We thought we had, but looking back, I think maybe we could have slowed
it down a little bit and been a little bit clearer. We still feel really comfortable with what we’re doing
and a lot of the people, once we sit down and explain it to them. We have eighty-eight 9-1-1
districts in the state of Alabama, okay, when we first started this thing, we only had seventy-seven of
them that had bought in. Now we’re at eighty-five and I talked to the other three this week and I feel
like before the first of the year those three will be on. Some people, when something new comes on
board or comes out, people are hesitant about getting involved, nobody likes changes, where I’m
the type of person if it’s something I think can be a big benefit to us, let’s go for it. Where other people,
they’re not that brave I guess you could say.
LAURIE FLAHERTY: There are certainly the beneficiaries of your experience, thank you for that.
BRIAN GIVEN: So if there are no other questions, I’d just like to thank Roger and thank Laurie for
participating in our inaugural State of 9-1-1 webinar. As you can see, we will be having one of
these bi-monthly with our next event scheduled for January 24th where we will have folks from the
Public Safety and Homeland Security Bureau in the FCC presenting along withfolks from Indiana’s
Enhanced 9-1-1. Further dates are confirmed, we are just waiting to finalize who will be presenting
during those events and as you can see on the right hand side registration will open for our next event
December 17th. We will be sure to get information out about these events for you all to register.
Thank you all for attending this event. Like I said earlier, a recording of this webinar will be posted
on 911.gov along with a PDF of the presentation slides and if there are no other questions here is
Laurie’s contact information and if there is any questions about future webinars, about accessing
the recording, accessing the slides, please email NG911wg@bah.com.
And thanks again for attending.
OPERATOR: This concludes today’s conference call, you may now disconnect.