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Codes are continually changing. The industry is well aware that with 2013 brought new ICD-10
codes. With those codes came the DSM-5 changes, and several providers are scrambling to figure
out not only how to be compliant with the ICD-10 codes, yet they're scrambling,
trying to learn clinically how that DSM-5 affects the diagnoses criteria of their day-to-day
practices.
What A-fordable Billing Solution does is that we continue to educate our staff. I am continually
going to seminars, conferences. I'm taking staff members with me, so that when we bring
the information back, that not only is the top of the organization educated of what trends
are occurring or what codes are changing, yet the staff members are educated, as well.
They're in the trenches day-in, day-out, answering our clients' questions, giving recommendations
for our clients, changing super bills, pushing claims through. Therefore, they are the ones
that need to be educated, as well.