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CompareQuotes is an independent company that hand selects the most reliable, professional and affordable businesses in the trade and service industries. The following business has consistently met our standards and they are a supplier that we can highly recommend.
Michael York: My name is Michael York. I’m the Director of Flex Removals and all that removals were run by the local and interstate removals company. I started Flex Removals in 2008 and when we were looking to expand, I saw the opportunity to purchase about removals. A lot of removals companies I find, tend to spend a lot more money on marketing than we do, we spend a lot of time and effort, in setting up a really solid referral by its network. We’ve been able to combine both initial marketing techniques and also the old fashioned service of really looking after our customers. We get the vast majority of our work from repeat customers and therefore we tend to look after our customers a lot better than a lot of other companies. We employ a lot of the younger university students, we truly believe in not only using strong labor but also intelligent labor so using guys that, they’re not only to move your furniture but to solve problems as well.
Chris Flex: I’ve been very happy with the removals that I’ve used today, they’ve all been cooperative, very friendly, there was no hazels with organizing the truck or the guys and I said I had a limited budget, so they were very happy to stick within my budget. If anyway commend them, they were great.
Michael York: The most important part of our business is always been our customer service and we always like to go the extra length to make sure that everything that we do for the customer is to their satisfaction that means follow up calls to the day after they are moved, talking to our customers prior to the move. Simple things such as even a warning call, just to let the customer know when we’re half an hour or an hour away and a courtesy SMS or email the night before just to book in the confirmation. One of the cornerstones of our business has been our online presence and more significantly being about our website. We’ve spent a lot of energy in getting our instant online character write up which is actually industry first. From our market research we’ve found that most customers really just want a bit of an idea of what they’re looking at price wise and just a rough estimate on how much it’s all going to cost. It’s all about the expansion stand in our processing and really communicating that to the customers.
If you’re looking to move house, I urge you to have a look at flexremovals.com.au and check out the removal service that we can offer for you.
Flex Removals 1300 389 599 WWW.FLEXREMOVALS.COM.AU