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After the purchase, they didn't quit their effort in the sale. The follow-up, you know,
they care about their dogs. They care about you owning their protection dog. We did a follow-up.
They came back for two more days. Two more intensive days of training, above what we
did the first time. It's a great experience, it's exceeded everything I could ever imagine.
I have had many correspondences with other companies, I went on websites--web pages--you
know, many conversations with other people about what I was looking for. And Khaled was
the first one who actually called me back. It impressed me—he was actually the one
in the videos on the website that I watched. So that put me at ease—knowing that the
guy that I was talking to on the other end of the line actually knew what he was talking
about. Upon Aspen walking into the front door, you know my anxiety level was pretty high
because I didn't know what to expect. But from the moment he walked through the door
he was wagging his tail. My kids ran straight up to him and pet him. He leaned on them,
he rolled over on them like this, and immediately they made that bond with him.
I have a smaller dog, he paid no attention to her. They get along perfectly to this day.
I bring him to work, he walks through the office. He's a big teddy bear--until you