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I'm Veronica Bass from Veronicas color salon and day spa and behalf of expert village were going to learn about color and highlights. Today were doing a chemical treatment and we do the same steps shampoo and condition even when were going to cut the hair only its just the first step to anything hair is more precise when you cut it. We do dry cuts, dry cuts are mostly already shaped people just wanna come in for a little trim, and you can do a dry cut but shampoo cut and conditioners are always a lot more precise for something for a dramatic change.