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Hey whats up guys well im here to save the day. This has been a real big problem for
me and i know its been a real big problem for a lot of you. So you capture a video you
see it over here in the editing tab. In it's native .TS format it plays fine. In the player,
maybe the player is a little glitchy so you export it to MP4.. and a lot of bad stuff
happens. Lets uh take a look here. Yeah okay... Now you see these little uh these problems
I'm having on my screen? Okay that is caused by Hauppauge's.. the way Hauppauge Capture
um exports the MP4 in its just uh totally inefficient. I think uh um it uses some kind
of crazy decoder that that is just horrible. Anyway that is the reason your having these
weird uh um weird bad problems with your videos when you export them into MP4 through Hauppauge
Capture software, and when you import into Sony Vegas or at least my version. It only
imports the audio tracks so that leaves you with no video. To remedy this. You open Windows
Movie Maker. Grab your .TS file just drop it on in. It, it will just give it a second
and it will recolonize it and everything will play perfect. and uh you just go to save movie
-> For "High Definition Display". In MPEG4/H.264 should be available. And if it's not i'll
tell you how to fix that. Anyway you just save your movie through Windows Movie Maker
it will take a lot longer than Hauppauge Capture, but the up side to it is a 500 megabyte video
will be like 38 megabytes when its done.. saving the movie. and it will be very good
quality. So not sure what Hauppauge was thinking when they designed this but maybe they weren't
thinking. Anyway um thats how you fix your video problem. As far as audio goes I saved
some screenshots here. To show you because I can't open the advanced settings while I'm
um while im um recording for some reason. Oh crap.. no.. okkayy alright. Here it is.
So in the latest version in which I have of the download link to on my website for some
reason they don't have it on their official website publicly displayed. But yeah the latest
version is uh 32069. Anyway it allows you to choose audio decoder so if your having
a problem with audio and video no being synchronized it is probably due to your audio uh decoders
or something to that extent. So changing these to something else will most likely fix that.
However using the defaults which these are the defaults I actually dont have any problems,
but I did before the way I fixed this and the way I show you might actually fix all
your problems. Is you download something called the K-Lite Codec pack. and your going to uh
um open up the codec tweak tool that comes with it and your going to go to fixes. And
your going to check all these boxes and click apply and if something is broken which it
probably is if your having some problems with the default settings than it will fix it for
you. Which is great. So that fixed me um not having to mess with the uh audio decoders
anymore so I just leave those default. And for the video it didn't help me at all Hauppauge
still captures perfectly and plays the .TS files perfectly but cant export to MP4 very
well. Like I showed you earlier just open Windows Movie Maker and throw it in there
and export it through there it will be smaller file size and it'll work. There will be no
crazy stuff like I showed you earlier. And uh what else what else alright and if you've
already got a uh previous version of this installed what your going to want to do. I
got the everything on my website.. but. What your going to want to do is if you don't want
to download the software from my site is going to where you installed Hauppauge and run the
hcwclear and your going to want to do a total removal and check this box and click okay.
What that'l do is that'l remove all traces of the software and drivers and everything
and including arcsoft or it should remove arcsoft if it doesnt you might need to go
on my website and download the version I have linked to on here. and just run it again.
and um once everythings removed what your going to want to do is download the drivers
I have linked to on my site and the software I have linked to what your going to want to
do is after you've restarted your computer is your going to want to install the drivers
and than install the software restart your computer while your computer is restarting
unplug the Hauppauge I don't even know if I'm saying this right but unplug the device
than plug it back in and than when your computer starts back up all the way and its done flashing
it will go solid and go to the normal colors and it should be working and at that point
you can start up your recording software go to capture change your bitrate settings to
uh constant and variable and all that and you should be able to just start recording
um and have no problems at at that point so if I didn't make anything clear let me know
but uh i got a link to my website in the description this little written guide uh I figured videos
are easier for you guys they are for me but i had to figure this out on my own and its
fool proof really its worked every time I have had problems with every single version
of this software until this version which allowed me more customization of the decoders.
Um oh also before I let you guys go oh crap I did it again. um your going to want to um
well you dont have to but on the video encoder i changed the level profile to 4.2 i guess
thats just a better quality one im not really sure. but thats what i did. and um you can
always mess around in the tweak tool if your stuck or having problems um and um reset things
and uh get preferred decoders and go through here and change defaults and stuff like that
the device defaults to H.264 but you can change uh which type of software does that. Or which
decoder or encoder does that. um anyway hope this helped you guys um please like and subscribe
and um check out some of my game videos im ive posted them before i knew how to work
this software right so some of them might be kind of messed up but i tried to make sure
they were okay before i uploaded them. but hope this helped guys later.