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Hello, I’m Lord Mayor Graham Quirk and welcome to Brisbane!
With our leafy streets and parks,
exciting cultural events,
beautiful sub-tropical climate and strong sense of community …
we are truly a great city to live in.
This video is designed to give you
a brief introduction to Brisbane City Council
and to the many services and facilities
we provide to the residents of Brisbane.
Council is dedicated to a better Brisbane.
Our vision is a friendly city,
where it’s easy to enjoy our outdoor lifestyle,
We also aim to be a green city,
where we protect our natural environment
and use our resources wisely.
But we can’t do it alone.
As a Brisbane resident,
we encourage you to take an active role in decisions
that affect your city.
To help you,
Council provides many services and facilities.
To make it easy to get around,
we provide efficient public transport options, such as
buses and ferries.
We also provide sustainable transport,
including walkways, bikeways and CityCycle bike stations,
close to bus, train and ferry connections.
To encourage community interaction,
we provide public spaces that include parks,
libraries and halls, as well as recreational facilities
such as swimming pools, sports fields and skate parks.
Council also provides public spaces
which cater for the needs of all our residents
through the provision of facilities such as all abilities playgrounds.
To keep the environment clean,
we collect residential waste
and provide recycling programs.
We are also responsible for protecting the natural environment,
including bushland, wetlands and waterways.
To make sure you always have the help of your community,
Council provides support for everyone,
including homeless people, senior citizens and students.
We offer free vaccinations at Council immunisation clinics
and also provide programs that help cultural and community groups
participate in sport, recreation and social activities.
If you’ve arrived in Brisbane as a migrant or refugee
starting a new life in Brisbane,
Council offers many programs to assist.
These programs centre around community building
and supporting culturally diverse groups.
And each year, the Lord Mayor's Refugee Welcome Ceremony
enables refugees to meet community leaders,
and access programs and services provided by
government and non-government agencies.
Council helps keep the community safe,
with programs and information to protect citizens
in case of natural disasters, such as fires, storms and floods.
The Brisbane Early Warning Alert Service lets you receive
urgent weather alerts via email, SMS and home phone.
We also provide helpful information on our website
about what to do in case of a natural disaster event.
Our Contact Centre is the best way to contact Council
for any urgent requests, or information you may need.
We provide communication options for
deaf and visually and speech impaired customers,
as well as access to a Federal Government-run
translating and interpretation service.
You can call 3403 8888
to speak to one of our consultants at any time.
Alternatively, you can visit our website at brisbane.qld.gov.au.
There you will find everything you need to know about
the services and facilities we provide.
Whichever way you decide to contact us,
you can expect to be treated with honesty, fairness,
sensitivity and dignity.
Over the past decade, Brisbane has undergone
a significant period of growth
to become a dynamic and vibrant new world city.
As Lord Mayor, I’m committed to delivering for the residents of Brisbane
and growing our city to its full potential.
By working with Council, you too
can play an important role in helping to make Brisbane
an even better place to live for us all.