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This is in the customer's own words Gilbert Arizona air conditioning and heating company
reviews for Air Factor Cooling & Heating.
Air Factor Cooling & Heating is a Mesa, Arizona woman-owned, licensed, bonded and insured
contractor who has worked hard to establish themselves as a company that you would hire
again and recommend to your family and friends.
A Short Disclaimer for this video: Every customer review used in the following slides is a legitimate,
authentic review from one of Air Factor Cooling & Heating's customers posted online to Angie's
List or submitted through one of On Time Air's customer satisfaction surveys.
Our whole experience, from start to finish, with the purchase of a new HVAC system from
Air Factor was excellent. They assessed our home and helped us select a system. The installers
arrived on schedule and did an excellent job with the installation. The entire Air Factor
staff was a pleasure to work with. Now that the temps are above 108 we are enjoying the
more efficient system and are grateful we chose Air Factor.
Gary & Judy -- Gilbert, AZ
I only had 2 estimates for the job. The estimates were very close. Only Tim of Air Factor spent
time assessing what the load capacity of the unit replacement should be. Tim talked to
us about all sorts of issues with our current system as he assessed the job and before giving
us an estimate. This showed me he was very attentive and detailed. He knows his stuff.
Thank you Air Factor.
Joseph & Ann -- Gilbert, AZ
We have used Air Factor for the past few years for maintenance on our A/C system and have
been very happy. After our system check-up in March we decided to purchase a new A/C
unit from Air Factor because our system was old and inefficient. The staff at Air Factor
walked us through all of our options and recommended the best system for our needs. They also recommended
a built-in air purifier since we have two dogs and live in a dusty area. Since the purifier
was installed we have noticed a difference with our air quality. We wake up less congested
in the morning as well. We would highly recommend Air Factor to anyone who needs air conditioning
maintenance or is considering purchasing a new system!
Erik & Hope -- Gilbert, AZ
This contractor was great. We will use them again to install a second A/C unit within
the next 2 years, and will recommend them to anyone who needs work.
John & Theresa -- Gilbert, AZ Tim was Great! He was very patient, respectful
and courteous as we made our decision. He is a true asset to Air Factor Cooling & Heating.
The install team was on time, worked quickly and efficiently, and cleaned up the area when
completed. We will definitely use Air Factor again and refer you to our friends.
Mike -- Gilbert, AZ
Our air conditioner died during the day while I was at work. I realized when I returned
home that it was 98 degrees so I called Air Factor at 4:30 pm. Between 6:30-7:00 pm the
Air Factor repairman arrived and stared working on the problem. He replaced one part on the
outside unit but did not have the blower part that had died in the attic. He returned the
next day and completed the repair. I am very grateful that you were able to respond so
quickly to my needs. I am very thankful to be one of your customers. It is comforting
to know that Air Factor sends representatives that care about their customers and the products
they are selling. Thank you Air Factor.
V & M -- Gilbert, AZ
Tim was very professional and gave us many options including whether to repair or replace.
Most companies would always try to upsell first just to make the money. Tim was honest
and very straight forward. I like that in a business. Thank you Air Factor Cooling & Heating.
Lisa & Dan -- Gilbert, AZ
Our AC started to go out last fall; we had a temporary fix put on and Air Factor agreed
we could wait 6 months for a new unit. We felt no pressure at all and were just given
options. When the unit quit, we got a fast appointment with Tim and he is great at explaining
what will be done and what to expect. The installation crew was on time and worked quickly.
We are enjoying the new AC and will use Air Factor Cooling & Heating again.
Vernon & Rachel -- Gilbert, AZ
I appreciate all the information Tim provided to all my questions during the proposal process.
I received 7 different proposals and I felt I chose the best system, installation company
and value based on our needs. Also, the installation team did an excellent and professional job
installing our two systems. Thank you Air Factor Cooling & Heating.
Dan & Denise -- Gilbert, AZ
So if you're looking for on time, reliable, honest ac and heating service, give Air Factor
Cooling & Heating a call at (480) 706-3333 or visit us at www.airfactor.net