Highlight text to annotate itX
To get going, click on a map problem and look at its description up top but note
that the description might not always be fully accurate.
As mentioned before, when you click on a map problem, the editor will show you three elements.
The green line, the pink line and A and B pins.
But from that point, its up to you to figure out the exact nature of the
problem, and how to solve it.
The following are a few examples of common map problems you might encounter,
and how to fix them.
In this case, the green line shows you that Wazers turned left at a point that the current
map does not allow due to a missing connection.
The system does not understand how Wazers got from point A to B.
To solve the problem, create the missing junction by connecting the road between
segment A to the junction where segment B begins.
Then check to make sure that the turn restrictions are correct and save your
Missing Road Segment.
You'll see that the Wazers drove along the route that has no representation on the
map. However looking at the aerial image together with the GPS points
will usually reveal that there was a road there.
Often times, this is a missing highway exit.
Add the missing segments between A and B,
check connectivity, define the correct type of the road
and try to define as many details as you can in the property section such as city,
Then make sure to save your changes.
Wrong Road Directions:
Wazers seem to have driven against a known direction of a road on particular
Change the segment's direction to include the driving direction of the Wazers.
Then save your work.
Wrong Turn Restrictions:
Wazers seem to have turned against the known turn restrictions on a particular
Select the segment and change the turn restrictions from red to green. Then
The junction is divided into two separate parts, prohibiting a route from one part
to the other.
Join the two parts by pulling one junction point to the other until they
sort of snap into one.
Make sure that the allowed turns are correct and then save your work, as
Sometimes in sharp angle junctions the actual turn of the Wazers is a bit
different from the geometry of the segments on the map.
This leads to a gap between the line of where users have driven and the map
itself, and therefore a map problem.
Add a small connecting one-way-segment along the route that the user actually
In this case, the line of where users have driven is turning left, even though
according to the map it's impossible.
If you look closely, you'll see that the junction is inaccurately positioned
distorting all connected segments.
By simply pulling the junction point to the correct point on the map, according
to the line of where users have driven and the aerial image, you'll easily fix
Don't forget to check connectivity and turn restrictions before you save your
When a Wazer drives inside a parking lot, it's a little tricky.
Since Waze would not be able to match this drive to a known segment, a map problem is
Add a parking lot using the add button on the toolbar.
Proper naming is also important.
If you like, you can also add the main inner roads of the lot.
Just make sure you define them as parking lot roads.
User Reported Map Problems:
User reported map problems are pretty varied but the basic idea in solving
these problems is understanding where the Wazer came from, where they were
headed and what caused them to report the problem and drive in a different
route than the one ways provided.
In this example you can see that the driver continued to drive straight while
the Waze route directed him to the left.
In addition, the driver added a note reporting that the turn was not allowed.
The obvious conclusion in this case, is that the turn permission at this junction
is wrong and needs to be corrected.
Once a map editor changes the arrow from green to red the problem will be solved.
So that's a brief overview of the Waze map editor.
If you have any questions
Feel free to consult other editors on the forum
or write us your questions at Waze.com/support. We're always happy to help.
Happy editing Wazers, and keep up the great work!