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Every day in product safety is interesting. Every day you learn something different.
My role entails performing many functions, from field operations to dealing with industries,
standards developments, risk assessing, even product testing and answering an enquiry on the phone.
For example, a grandmother rang up and said my grandchild had an incident with this product and I am concerned it is dangerous.
I am quite proud of the systems that Consumer Affairs has in place to be able to immediately
respond should there be a need to a product safety issue and I mean literally immediately, even if it's on the weekend or after hours.
We have the ability to do so and it often results in thousands and thousands of products being removed from the marketplace.
I am quite happy to get up every day and come to work and perform my role in product safety.
I am quite passionate about that and certainly feel that I am part of a consumer affairs
product safety program that makes a difference out there in the community.