Tip:
Highlight text to annotate it
X
This video will demonstrate how a single, lead or sponsoring entity financial institution
can recover its FATCA ID or reset its FATCA access code.
Member financial institutions should contact their Lead financial institution to obtain
their FATCA ID or temporary access code.
Please contact the Responsible Officer or other authorized point of contact before
resetting or changing any login information.
If you have forgotten your login information, go to the
Financial Institution Account User Login Page.
Click on the "Forgot FATCA ID or Access Code?" hyperlink below the login section.
You will be brought to the Forgot Access Code page.
If you don't know your FATCA ID, click the link that says,
"I do not know my FATCA ID."
You will be directed to another page with instructions on how to recover
your FATCA ID.
If you DO know your FATCA ID but don't know your access code,
type your FATCA ID in the box, as shown here, then click the "Next" button.
The challenge questions that you previously selected for your account will be displayed.
Enter the answers to your challenge questions and click the "Next" button.
You will be asked to create a new access code.
Enter your new access code as shown.
Be sure to make note of the code you use, because you will need it each time
you log into your account.
Re-enter your access code. Click the Next button to continue.
After you have created a new access code, the system will log you in and you will be
brought to your home page, where you can view account information and
perform actions related to your account.
If there are other authorized points of contact that share this login information,
be sure to notify them of your new access code.
This concludes the demonstration of help that is available for people who have forgotten
their FATCA ID or access code.
You will find more information on the FATCA website,
at www.irs.gov/fatca.